2H Media Solutions

Celebrating over 10 years of superior customer service for
Domain Names, Web Hosting, and Online Marketing Services

FAQs

Hosting

Will Server Side Includes (SSI) work on your servers?

Yes. SSI's will parse on any page ending in .sht or .shtml.

Can I compile programs written in C and C++?

Yes, if the account you choose includes telnet access. The standard gcc complier is used.

Can I upgrade my account?

Absolutely! You can upgrade your account at any time.

Do you maintain backups of my data?

We provide a weekly backup. As well, you can backup and restore files as often as required directly to your machine with our easy-to-use backup utility provided in your web control panel.

How many MySQL databases can I create?

There is no limit to the amount of databases you can create. However, remember the databases use disk space so be cognizant of how many you are building based on the amount of space is available on your plan.

Will you place advertisements on my site?

No. We do not place any advertisements on your website at all.

Can I password protect directories?

Yes, in your control panel you have access to do this. There is a tutorial on how to set one up on our tutorials page.

How can I tell how many visitors go to my website?

Webalizer and Urchin, very powerful tools for graphically tracking visitors to your site, are included FREE with every account. They provide you statistics on how long visitors were there, what pages they visited, and the order in which they were visited. With the advanced logging feature activated, it even captures what browser was being used and how the visitors found you, whether through a search engine or a website link.

Will I have unlimited access to my site for updates?

Yes. You have unlimited access via FTP 24 hours a day, 365 days a year. As such, you can create and maintain your web pages on your own computer and upload files to your website at your leisure.

How do I transfer files to my website?

You can either purchase an FTP (file transfer protocal) program or you can upload pages via your control panel.

How long does it take to set up a new account?

New accounts are set up within 24 hours from the time we receive your order. Once your account is set up, you will be emailed your account login information (user ID, password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new website. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification.